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MICHAEL GAYDEN Principal SUMMARY Qualified
project manager specializing in the management of telecommunication services, including voice, data, and toll free products.
Experienced in end-to-end product management of marketing and promotions, sales, customer support, operations and training.
Primary management skill set extends across all industries. Proficient in client relationship development, organization, time
management, and problem resolution. CORE COMPETENCIES Strategic Planning • Operations Management
• Process Development / Reengineering • Systems Development & Definition • Vendor Management • Quality
Improvements • Cost Reductions • Compliance • Training • Client Liaison • Troubleshooting •
Technical Publications / Documentation Focused, accomplished, and forward-thinking project management professional with technical prowess,
highly developed communication skills, and years of progressive success driving companies to optimal operating and profit
generating status. Resourceful and inventive innovator experienced in identifying the core issues and formulating cost-effective
approaches to meet all organizational and client goals and expectations. Exceptional presenter and change agent with deft
influencing skills to empower workforce professionals and support valued customers and stakeholders.
Janet Nsien,
Finance Director
Ms. Nsien has more than twenty
years of diversified experience in the Accounting, Finance Auditing, and Business Development fields working for Fortune 100
multinationals in the pharmaceutical and chemical processing industries. In addition to her diversified background, Ms. Nsien
possesses expertise in the Strategic Planning, organizational re-engineering as well as systems and process automation areas.
She is a graduate of Drexel University with an MBA in Marketing and International Finance from NYU.  www.pbs-cg.com
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